Initial communication takes place with our sales team in order to collect as many details about your agency and the specific needs of your clients. Most of the initial communication takes place via conference calls, email, or in-person meetings. Our goal is to create a long and fruitful partnership for both of our organizations.
During a project, you will communicate with our project managers as your main point of contact through Basecamp and conference calls, the premier client communication tool in the market. The project manager will lead you through our well developed process of getting your project from ideation to implementation. Communication with designers and developers will occur as needed, however we don’t overwhelm you with multiple contacts.
Communication doesn’t end when a project is complete. Our maintenance and support team plays a huge role in the continuing success of our agency partnership.